[The developers of MarketPlace] implemented a number of
controls that go far beyond traditional practices for the
security community. Besides limiting the data to what is
readily available as a matter of public record, Census
data profiling, and similar sources most governments can
already access, we have taken three additional and
important steps:
1. We are offering the product only to legitimate
governments and businesses.
2. We provide people with an option to have their
names removed from the database.
3. We are educating and advising users of the proper
legal and ethical responsibilities for list usage.
To remove their names from the database, people need only call
Lotus at 1-800-328-7448, and give a Lotus operator their name, date
of birth, social security number, and why they don't want to be in
the database. The Lotus operator will then roll two dice to
determine which of 25 complex and expensive methods the person will
be required to use to be removed from the database. An exception
is if the operator rolls doubles. In that case, the operator will
take all of the information over the phone, then send two guys with
baseball bats to visit your house within three business days.
All of the people who ask to be removed are purged from the
database. Their names and social security numbers are kept on a
separate list, so they will never reappear in the standard
database. The separate list is, however, available on CD-ROM for
$200, twice the regular price.
Dorkar concluded by vociferously defending MarketPlace
Surveillance, spittle flying from his lips: "Some people argue that
the information collected in Lotus MarketPlace Surveillance should
not be available. However, this information is really already
really readily readable, either as a matter of public record or
through thousands of other lists and database sources. For
example, the FBI alone has files on literally millions of
Americans."
"Access to information is one of the benefits of a free
society. In developing MarketPlace Surveillance, Lotus and its
data providers have strived to balance the right to privacy with
the freedom of information that is a hallmark of our society."